Mission Statement
The Greater Boston Concierge Association (GBCA) is comprised of member Concierges and guest service personnel from a collection of premier hotels and condominiums in the Greater Boston area, as well as affiliate members from a variety organizations. Together, we seek to:
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Promote tourism within the city of Boston and create a positive image of the Greater Boston area and its businesses.
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Develop unity among hotel/residential/corporate Concierges and guest service personnel through social interaction as well as the circulation and discussion of educational material, activity information, and best practices.
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Foster participation from Greater Boston area businesses and institutions to provide quality service to our guests and residents.
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Increase and develop the skills of Concierges and guest service personnel, and recognize excellence in the Concierge profession.