About​

Since 1990, the Greater Boston Concierge Association (GBCA) has been the trusted network of elite concierges and dedicated affiliates, all committed to delivering world-class service. Our members represent the highest standards in the industry, proudly serving guests and visitors from around the globe. Whether you're seeking hidden gems, iconic landmarks, or unforgettable experiences, let the GBCA be your insider guide to the very best of Boston.

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Mission​

The Greater Boston Concierge Association, governed by a board of directors elected annually, is a 501(3) nonprofit organization with the mission to:

 

• Promote tourism within Greater Boston and to help create a positive image of the area and hospitality business.

• Develop unity and friendships among hotel/residential/corporate concierges and guest service personnel through social interaction and circulation and discussion of educational material activity information and to find solutions to mutual problems.

• Encourage stronger cooperation from Greater Boston area businesses, cultural, and athletic organizations to provide quality service to our guests and residents.

• Increase and develop the level of competence of Concierges and guest service personnel, and work for the recognition of the Concierge profession in their applicable Greater Boston industries.

• Provide the highest level of professionalism, while seeking to provide quality service to visitors and guests from around the world.

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Press​

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The Insider’s Guide to Making the Most of Hotel Concierge Services, Hotels Above Par, February 20, 2025
The best things to do Marathon weekend, according to a hotel concierge, Newsbreak.com, April 14, 2025

Beacon Hill Business Association hosts Beacon Hill Stroll exclusively for concierges, Beacon Hill Times, May 9, 2025